HYVE

HYVE Support

Need help with a HYVE game? Our support team is here for you. The fastest way to reach us is by email. We typically respond within 48 hours.

What can we help with?

Account & Sign-in

Help with signing in, linking accounts, or updating your profile.

Purchases & Billing

Questions about in-app purchases, refunds, or restoring a purchase on a new device.

Games & Gameplay

Technical issues with games, leaderboard problems, or rewards not appearing correctly.

Privacy & Account Deletion

Request a copy of your data or ask us to delete your account and associated personal data. We process deletion requests within 30 days.

Before you write

To help us resolve your issue faster, include your username or the email address on your account, the device and OS version you're using, and a description of what happened (screenshots welcome).